ZealLuxeLAST REVISION : 05-08-2023
ZealLuxe Technologies Private Limited is committed to customer satisfaction, and we strive to ensure that you are pleased with the SERVICES provided through the Mobile App. In the event that you are dissatisfied with a purchased SERVICE, we offer a refund policy subject to the following terms:
Request for Refund
To initiate a refund, you must submit a written request within [number of days, e.g., 14 days] of the purchase date. You can send your refund request through CONTACT US under Settings page or by sending email to support@zealluxe.com.
Eligibility
Refunds are applicable only to the original purchaser of the SERVICE. The request must be accompanied by proof of purchase.
Grounds for Refund
Refunds may be granted under the following circumstances: The SERVICE does not meet the specifications or description as provided on the Mobile App. Technical issues prevent proper utilization of the SERVICE.
Exclusions
Refunds will not be provided for the following: Change of mind or dissatisfaction where the SERVICE meets specifications. Failure to read the terms of the SERVICE before purchase. Any issues or damages resulting from the user's misuse of the SERVICE.
Refund Process
Once your refund request is received and approved, ZealLuxe Technologies Private Limited will process the refund within [number of days, e.g., 7 days]. The refund will be issued using the same payment method used for the original purchase.